Manager – Online Reputation Management – IT (3-6 yrs) Delhi NCR (Online/Digital marketing) | Jobs in India |
Manager – Online Reputation Management – IT (3-6 yrs) Delhi NCR (Online/Digital marketing) | Jobs in India |
Job title: Manager - Online Reputation Management - IT (3-6 yrs) Delhi NCR (Online/Digital marketing)
Company:
Expected salary
Location Delhi
Location New Delhi, Delhi
Job date Fri, 12 Mar 2021 07:08:50 GMT

Job description: The Job :You will be responsible for :- Understanding the ORM process in order to achieve operational efficiency.- Having a solid grip of social media channels our business and users exist on.- Monitoring feedback, complaints and suggestions on all the social media channels.- Ensuring timely responses on these comments.- Closely tracking popular sites and platforms to manage ratings and reviews.- Creating regular ORM reports to be reviewed by seniors and for necessary action points, if any.The Profile:- You have at least 3 years experience in Social Media Marketing / handling social media channels related roles where you have had exposure to how businesses having high user interactions on social media channels and knowledge of how those processes work. - In this role you will be creating, managing and developing Online Reputation in terms of reviews and ratings for the brand. - Proficiency in MS Office tools and other basic computer skills are required. You have solid understanding of various social media platforms and businesses' / products' reviews & ratings system. - Excellent written and verbal communication skills along with customer empathy is required to perform in this role. - You can think logically and reason out critical situations in order to mitigate issues with minimal damage. You are pro-active and a solid team player who can collaborate with internal teams and external parties as and when required.The Employer:- Our client is a integrated telecom service provider with an established network and a loyal customer base across the country.The Offer:- Exciting opportunity for social media marketing enthusiasts- Join a leading Telecom company- Good scope for career progression (ref:updazz.com)

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