Executive – Online Reputation Management (1-5 yrs) Gurgaon/Gurugram (Online/Digital marketing) | Jobs in India |
Executive – Online Reputation Management (1-5 yrs) Gurgaon/Gurugram (Online/Digital marketing) | Jobs in India |
Job title: Executive - Online Reputation Management (1-5 yrs) Gurgaon/Gurugram (Online/Digital marketing)
Company:
Expected salary
Location Gurgaon, Haryana
Location New Delhi, Delhi
Job date Wed, 23 Dec 2020 01:34:26 GMT

Job description: - Maintain brand image by answering customers queries on e-commerce platforms.- Actively monitor and review user comments, suggestions, feedback and complaints across Ecommerce platforms manually and use the related tools wherever possible.- Promptly respond to negative comments, feedbacks, redressing complaints within clients specified turn-around time thus making the user journey with the brand worthwhile.- Analyze competitors performance & provide suggestions to the brand for improvements- Assist in the formulation of online reputation management (ORM) strategies to build a lasting digital connection with consumers.- Handling the post purchase email campaign activities. (ref:updazz.com)

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