EasyRewardz – Assistant Manager – Key Account Management- Loyalty – CRM/Marketing (3-7 yrs) Kolkata (IT Sales/Marketing) | Jobs in India |
EasyRewardz – Assistant Manager – Key Account Management- Loyalty – CRM/Marketing (3-7 yrs) Kolkata (IT Sales/Marketing) | Jobs in India |
Job title: EasyRewardz - Assistant Manager - Key Account Management- Loyalty - CRM/Marketing (3-7 yrs) Kolkata (IT Sales/Marketing)
Company:
Expected salary
Location Kolkata, West Bengal
Location New Delhi, Delhi
Job date Thu, 03 Dec 2020 01:21:43 GMT

Job description: Responsibilities- Deliver leadership to the highest possible standards on all loyalty/CRM related activity to the account: both thought, and execution leadership is sought.- Manage all financial matters regarding the account, including deliverables within budgets and revenue targets. Ensure all matters related to collections are conducted in a timely manner.- Maximize revenue potential for the organization through the client partnership. Grow the services and offerings that the organization provides to the client- Using the organization resources and other sources, bring further elements to the loyalty program that would help the client fulfill its objectives- Liaise directly with the client, including when required with the senior management- Convey progress on the account including presenting to the client periodically on achievements and growth.- Build case studies that can be used both with the client and within the organization to demonstrate the effects of loyalty and working with the organization.- Liaison with the delivery team to ensure the satisfaction of the customer.- Developing and closing new opportunities for Up-sell business; increasing wallet share.- Update CRM regularly and maintain hygiene for the same- Manage Presales activities- Strong interpersonal skills and communicationExperience & Skills- Strong knowledge of loyalty, CRM and/or marketing strategy preferably in Retail set up- Eye for details and very strong execution and operational skills- Good relationship builder with polish and gravitas (ref:updazz.com)

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